This guide is meant to help to keep track of some of the games systems and stats as well as things the game doesn't mention in it's various tips and popups and is meant for both veteran players needing a cheat sheet as well as for new players. I've tried to confirm as much of the info as I can, anything I haven't personally confirmed (which is probably going to be a fair bit) I'll provide a link to the source where possible, if you don't see a source link or note as to the lack of a source then I've confirmed it to the best of my ability and time. If you have any corrections or additions drop a comment and I'll get to it as soon as I can.

Staff members can only be placed in vehicle of their respective services i.e. police officers in police vehicles etc.


This one's important to keep in mind when dealing with fires, if a crew member doesn't have any jobs of their specialisation to do (such as injured to treat for the medics, suspects, victims, and witnesses for police and fire or technical work for the fire department) then they will work on almost any tasks at hand, for example if you have a fire with an injured person and send two ambulances and a fire truck, as soon as the casualty leaves for the hospital in one ambulance, the second medical crew now having nothing to do will attempt to fight the fire alongside the firefighters risking serious injury or death. So always remember to pull out any units from dangerous situations unless they are necessary.


All staff will prioritise treating or stabilising the heavily injured before all else, police will devote one or two officers to every injured person, leaving the rest to deal with suspects etc. while firefighters will usually devote the majority of their crew to the injured, as soon as the injured are treated or taken to hospital then they will focus on everything else. If someone is only lightly injured then their priority seems to depend on the situation, so fire or criminals will be dealt with first as they pose a bigger risk than a few cuts and bruises.


If a fight breaks out at an incident all emergency staff present will get involve regardless of their job, though this rarely poses a threat as each person can only fight one person at a time and a criminal will usually start fighting with the police and focus on the officer who irked them leaving other officers, medics, and firefighters free to assist the attacked person.


While in the event of violence everyone present gets involved to assist the victim, under normal circumstances only police officers can take victim and witness statements and check, fine and/or arrest suspects. As far as I know these are the only job specific tasks in game as of right now.


Staff can be dismissed by dragging them to the hiring panel on the right.

You don't pay salaries to staff who are not on duty.

The higher a staff members rank the higher their skills and salary.

This is an assumption by me regarding how tasks appear to work I have no proof of any kind as to my theories validity, with that said here it goes.

A task requires a certain number of "ticks" to be completed until it is considered finished and the time shown ingame is based on one averagely skilled responder working on the task, ergo the more skill he has or the more people involved the faster it counts down.

For example imagine we have a crashed car, it requires 1000 "ticks" and a single fire fighter with a tech skill of 1 can complete 10 "ticks" a second then the car will be cleared in 100 seconds (1000 "ticks" / 10 "ticks" a second = 100 seconds), add a second FF and the time needed becomes 50 seconds, 3 FFs take 33 seconds, 4 FFs 25 seconds and so on. A FF with good skill and equipment might complete 20 "ticks" a second will finish in 50 seconds etc.

Again this is just a theory so don't take it as anything more.

The driving skill directly affects a vehicles top speed, the driver is always the responder with the highest driving skill, the higher a responder's driving skill the faster a vehicle can go.

A vehicles total speed is calculated as follows, 25 + the drivers driving skill = what percentage of the vehicle base speed it will travel at. For example a fire truck with a base speed of 100 km/h with a driver who's skill is 1 will travel at 26 km/h, 25% of the base speed is 25 km/h + 1% base speed which is 1 km/h = 26 km/h or put simply, 25% + 1% = 26% = 26% of 100 = 26 km/h.

Another example using the fire truck this time with a driver with a 70% skill =95 km/h. Why? 25% +70% = 95% = 95% of 100 km/h = 95 km/h.

Example the third is a fire truck with 99 skill driver. Total speed 124 km/h. Why? 25% + 99% = 124% = 124% of 100 km/h = 124 km/h.

This formula applies to all player controlled vehicles. As such you should always aim to have someone with a driving skill as close to or above 75 in every vehicle to ensure vehicles hit at least their base speed. It does not appear to be boosted by any equipment. I don't know if driving skill affects acceleration.


Apparently this works the same as speed, with a weapons base accuracy in place of base speed. So an officer with marksmanship over 75 will effectively use their weapons and anything above that giving a boost to accuracy and therefore a higher damage output since they are more likely to hit their targets.


The suspects skill is unique to the police and determines how quickly an officer can process suspects, witnesses, and victims. The higher it is the faster the officer works.


The injured skill determines how effectively a staffer deals with small injuries, these usually, but not always, do not require hospitalisation. The injury grade is determined by the number of blood drops in the bottom left of the portrait, 1 drop indicates normal injuries and 2 drops means severe injuries. Medics always have the highest default injured skill.


The H. injured skill determines how effectively a staffer deals with heavy injuries, these always require hospitalisation. Heavy injuries are indicated by two blood drops in the bottom left corner of the persons portrait. Medics always have the highest default H.injured skill.


The Fires skill determines how effectively a staffer deals with fires. Fire fighters have the highest default fires skill.


The tech work skill determines how effectively a staffer deals with technical jobs such as obstacle clearance, removal of wrecked cars, cleaning chemical hazards, and technical work such as power grid repairs. Fire fighters have the highest default tech work skill.


The search skill determines how effectively a staffer deals with searches,that is to say with the search task you find at an incident, it does not appear to affect how quickly a crew can search individual cells in a search grid. Firefighters followed by police have the highest default search skill.


While not a skill this fits here best since it affects staff directly. Armour works by reducing the opponents accuracy by a certain amount. For example, a criminal with an accuracy of 1.0 will always hit his target, if the officer he's shooting at has 0.3 armour the the criminal's accuracy becomes (1.0 - 0.3 = 0.7) ergo his accuracy drops so he only hits seventy percent of the shots he takes, if the officer has 0.7 armour, then the criminal will only hit 30% of his shots ( 1.0 - 0.7 = 0.3). Some vehicles give an armour boost to their occupants, see the vehicle section for more.

When staff get a promotion most of their skills increase along with their salary. The driving and marksmanship skills do not appear to increase or change throughout their careers.

Quick note before continuing, as the numbers shown ingame are rounded the exact values may be slightly off from the values shown here.


A staff members job related skills, For medics it's the Injured. and H. Injured. skills, For firefighters it's the Fires. and Tech. Work. skills, (oddly police don't seam to have a job related skill) will increase by a fixed amount that is calculated as follows.

1.50 + [Rank (0 for complete rookies through to 5 for max level staffers) / 4] + (skill level rounded to the second decimal place)
For example 1.50 + { 0 / 4 } + 0.97 = 2.47 or say 1.50 + { 2 / 4 } + 0.97 = 1.50 + { 0.50 } + 0.97 = 2.97

For the sake of simplicity I just add .25 to a rookies skill for every promotion to figure out future/past skill levels.



For non job related skills, I.E. for medics Fires, tech, and search. for firefighters Injured, H injured, and search. For police it's all skills. the increase is 16 2/3 percent of the base skill when they were rookies. so their skill grows linearly per promotion and not exponentially.

Further all rookies in a certain profession seem to have the same starting capabilities in non career related skills, as such the table below should represent their skills and salary as they get promoted.




Fields marked NA are career related skills

So a rookie cop would go from 0.75 search to ~ 0.88 on first promotion or from a .50 fires skill to ~ 0.58 etc.


Shoutout to @Wolfie713 for bot finding the maths behind this and sharing the info here in comments.

I used generic fire, rescue, police, and multi service icons where I couldn't find specific ones. All image credits go the wiki.


<1> firefighters mask

<2> Taser and pepper spray stats


Equipment can be sold at half price by dragging it to the buying panel on the right.

Equipment bonuses stack, that is to say equipping two of most items will grant both their bonuses.

Vehicles don't have any equipment in them and while many provide stat bonuses they don't cancel out or conflict with equipment in any way that I know of.

I ran out of space in the previous chapter.

I used generic fire, rescue, police, and multi service icons where I couldn't find specific ones. All image credits go the wiki.


Ladder truck <1>.


Visibility affects the chances of spotting a crime, the lower the visibility the greater the likelihood of spotting a crime.

A vehicles maintenance is equivalent to 1% of the vehicles price.

Vehicles not in use do not cost maintenance.

Vehicles can be sold for half price by dragging them to buying panel on the right.

The "capacity" heading in the grid above refers to arrested suspects for police vehicles and injured person for medical vehicles.

Vehicles don't have any equipment in them and while many provide stat bonuses they don't cancel out or conflict with equipment in any way that I know of.

Helicopters cannot fly in blizzards.

Bikes are extremely slow in blizzards.

911 operator wiki[911-operator.fandom.com], though it does appear out of date in some areas.

I have tried to cover as much about staff, skills, equipment, and vehicles as I can. If I have missed something or made a mistake leave a comment and I'll get on it as soon as I can. If there is something you'd like to see added leave a comment and I'll see what I can do.

That's all for now, hope this helps.

Thanks for reading and take care.