Steam Community :: Guide :: How to Request a Refund

Killing Floor 3

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How to Request a Refund

By Scruffman

Not satisfied with your purchase? is Killing Floor 3 not living up to your expectations? Here's how to request a refund on Steam.

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Scruffman
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19 Feb @ 3:29pm

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Guide Index

Overview

Requesting a Refund Within the Steam Client

Comments

Requesting a Refund Within the Steam Client

STEP 1
- Navigate to the upper-right corner of the screen where your username is displayed and click on your username
STEP 2
- In the dropdown menu, click "Account details: [YOUR NAME]"
STEP 3
- On your Account Details page, click "View purchase history"
STEP 4
- Find Killing Floor 3 in your purchase history and click it
STEP 5
- On your Purchase Details page, click "I would like a refund"
STEP 6
- On the refund request page, select which payment method you want the purchase refunded to. You can also select a reason for your refund, if you wish.
- Steam generally only refunds purchases if they have less than 2 hours total playtime and all that jazz.
- Click "Submit request" once you're finished. Steam will review the request and should get back to you shortly.