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36 ratings

Game crashing at first loading screen?

By DraconTiger

Is your game crashing after the logos come up? Is there a message saying there is a missing backround image? Dont worry! I have the solutions! I did not figure these out on my own, I saw some tips assorted in the discussions, as well as one of the main discussions. I am making this guide because none of their solutions worked, but the one I used did.

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Created by

DraconTiger
Online

Category: Gameplay Basics

Languages: English

Posted

Updated

27 Nov, 2015 @ 11:39am

27 Nov, 2015 @ 4:32pm

2,327	Unique Visitors
41	Current Favorites

Guide Index

Overview

Reminders

Solution #1

Solution #2

Conclusion

Comments

Reminders

This game requires files from Portal 2, so a reminder is that you must both OWN and HAVE INSTALLED PORTAL 2!!! I have 2 solutions to the problem of the game crashing, they work for Mac and Windows.

Solution #1

This is the most common problem. You must have PORTAL 2 AND APERTURE TAG installed ON THE SAME DISK! If you do not own Portal 2, i'm sorry, you can't play, and if you do, you must instal it. If it is installed but it still does not work, make sure it is on the same hard drive, if they are, go to solution #2

Solution #2

If you have Portal 2 installed and Aperture Tag installed on the same disk, and it still crashes, then Portal 2 updated and they need to be compatable. To fix this you need to find the Steam folder which is in Program Files/steam and locate the Portal 2 and Aperture Tag files which should be in Program Files/steam/steamapps/common. For a mac these will be in Application Support/Steam/steamapps/common. Open the Portal 2 folder and copy the bin folder, it should be the first one. Go back to common and into the Aperture Tag folder. Paste the bin folder from Portal 2 into Aperture tag. If there is already a bin folder replace it. Now do the same but go to Portal 2/portal2 and take that bin folder, and paste it in Aperture Tag/aperturetag, if there is already a bin folder replace those.

Conclusion

REMEMBER! First check if they are on the same hard drive and if Portal 2 is installed then try copying the bin files. Thanks for reading, feel free to ask questions, and make sure to rate so others can see!

38 Comments

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bengood921 15 Mar @ 9:27pm

Solution # 2 worked for me, thanks. I did have to restart my computer after following the instructions.

I'm commenting more than nine years after the original post, I don't know why this wasn't fixed.